OMOXIA TRADE (hereinafter referred to as "we," "us," or "our") is committed to protecting the privacy of our users (hereinafter referred to as "you" or "users"). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our cryptocurrency trading platform (hereinafter referred to as "the Platform"). By using the Platform, you consent to the practices described in this policy.
We collect various types of information to provide and improve our services:
Personal Information: This includes information you provide during account registration, such as your name, email address, phone number, date of birth, and government-issued identification documents for KYC verification.
Transaction Information: We collect data related to your trading activities, including transaction history, order details, and account balances.
Technical Information: We collect technical data, such as your IP address, browser type, device information, and usage patterns, to enhance platform security and performance.
Communication Information: We retain records of your communications with us, including support tickets, emails, and chat logs.
Cookies and Similar Technologies: We use cookies and similar technologies to collect information about your browsing behavior and preferences.
We use your information for various purposes, including:
Providing and Maintaining Services: To operate the Platform, process transactions, and manage user accounts.
KYC and Compliance: To comply with legal and regulatory obligations, including Know Your Customer (KYC) and Anti-Money Laundering (AML) requirements.
Security and Fraud Prevention: To protect our platform and users from fraud, unauthorized access, and security breaches.
Customer Support: To respond to your inquiries, resolve disputes, and provide assistance.
Marketing and Communication: To send you updates, newsletters, and promotional materials, with your consent.
Improving User Experience: To analyze usage patterns, enhance platform functionality, and personalize your experience.
We may share your information with:
Service Providers: We may share data with third-party service providers who assist us with platform operations, security, and compliance.
Legal Authorities: We may disclose information to comply with legal obligations, respond to court orders, or protect our rights and interests.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
With your consent: We will share your information with third parties when you provide explicit consent.
We implement robust security measures to protect your information from unauthorized access, disclosure, and misuse. These measures include:
Encryption: We use encryption to protect sensitive data during transmission and storage.
Access Controls: We restrict access to personal information to authorized personnel only.
Regular Security Audits: We conduct regular security audits to identify and address potential vulnerabilities.
Cold Storage: We store the majority of user funds in cold storage to minimize the risk of online theft.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.
You have the following rights regarding your personal information:
Access: You can request access to the personal information we hold about you.
Rectification: You can request corrections to inaccurate or incomplete information.
Erasure: You can request the deletion of your personal information, subject to legal obligations.
Restriction: You can request restrictions on the processing of your personal information.
Data Portability: You can request to receive your personal information in a structured, commonly used, and machine-readable format.
Withdraw Consent: You can withdraw your consent to the processing of your personal information at any time.
We use cookies and similar technologies to collect information about your browsing behavior. You can manage your cookie preferences through your browser settings.
Our Platform may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We recommend reviewing their privacy policies before providing any personal information.
Our Platform is not intended for use by children under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website. Your continued use of the Platform constitutes acceptance of the updated policy.
If you have any questions or concerns regarding this Privacy Policy, please contact us at:
support@omoxia.trade